All tours are subject to a 48 hour cancellation policy unless otherwise indicated on your booking confirmation. Guests are able to change / cancel bookings outside of 48 hours and receive a full refund.
No changes / reschedules will be permitted within 48 hours of tour time. No refunds will be provided within 48 hours of tour time.
Ticket sales are non refundable.
Accommodation / Hotel bookings are subject to a 72 hour cancellation policy, unless stated otherwise.
Group bookings of 10 or more are subject to a 7 day cancellation policy. No changes, reschedules or refunds will be provided within 7 days of tour time.
Custom, private and some group bookings are subject to longer cancellation periods and specific policies. These will be listed on the group contracts / itineraries.
We reserve the right to cancel due to bad weather, insufficient numbers or for any reason. Prices are subject to change without notice. A release of liability must be signed prior to any activity. Please refer to the booking confirmation for specific weight and age restrictions for your tour. Banff Adventures Unlimited & Hydra River Guides cannot be held liable for any injuries, losses or damages in any such way.
We accept the following payment methods:
Full payment is required at the time of booking.
Prices are per person in Canadian Dollars, unless otherwise stated
Prices exclude GST, fees & taxes unless otherwise stated.
Price quotations are subject to change without notice until a booking has been confirmed.
Certain products may involve fees that are additional to the prices stated on the site.
No shows, missed departures or unused services will be non-refundable.