Contact Us


Store Location - Temporarily closed

211 Bear Street
Bison Courtyard
Banff, Alberta

The health and wellbeing of our team and mountain community is of the utmost importance to us.  Therefore, in light of the recent developments regarding the continued spread of COVID-19, the Banff Adventures Store (located at 211 Bear Street) is temporarily closed to customers. Although our physical store is closed, we are operating remotely, still responding to guest phone calls, emails and online bookings. We will continue to monitor the situation and be responsive to any further developments. Should you have any questions or concerns, please contact us on (403) 7624554 or email: [email protected]


Contact Details

Local Phone: (403) 762.4554
Toll-free (North America): 1.800.644.8888
Fax: (403) 760.3196
Email: [email protected]

Operating Hours

Current: 10:00am - 4:00pm (Phone or email only)

Winter: 8:30am - 7:00pm
Summer: 7:30am - 9:00pm


General Enquiries:

[email protected]

or complete the information form below.

Group Enquiries:

Interested in bringing a group? Let our dedicated sales team assist with the planning and development of your itinerary. Please contact: [email protected]



Please fill out the short form below and we will get back to you within 48 hours.

Contact Information

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