Covid Updates
The safety of our team and guests is our top priority.

To help make your trip to Banff as safe and enjoyable as possible, please be aware of the following:

New Provincial Restrictions

Currently in effect – until at least January 12, 2021:

  • All indoor and outdoor social gatherings – public and private – are prohibited. Close contacts are limited to household members only.
  • People who live alone can have up to 2 close contacts, who are the same people for the duration of the restriction. If the close contacts do not live alone, visits cannot be held at their home.
  • Masks are mandatory in all indoor public spaces and workplaces and facilities outside the home, except when working alone in an office or a safely distanced cubicle or a barrier is in place, or in rental accommodations (hotel rooms). 
  • All out-of-town travel is discouraged at this time. 
  • Out-of-town visitors cannot stay in other people's homes while these restrictions are in place, regardless of where they are coming from.  
  • All restaurants, pubs, bars, lounges and cafes are closed to in-person service. Take out, curbside pickup and delivery services are allowed. Additionally, all Cannabis Retail and Liquor Stores in the Town of Banff must be closed to the public no later than 10 p.m. and may not offer or provide curbside pick-up or delivery services after 10 p.m.
  • Retail services are reduced to a customer capacity of 15% of fire code occupancy or a minimum of 5 customers. This includes grocery stores, pet supply stores, pharmacies, clothing stores, gift shops, hardware stores, liquor and cannabis stores. People must shop only with the people you live with.
  • Shopping mall overall capacity is limited to 15% include common areas and individual stores and food courts are open for grab and go only.
  • All entertainment businesses and entities are closed, including libraries, galleries, museums, theatres, fitness centres, and pools.
  • All indoor recreation facilities are closed, including gyms and studios, fitness and recreation centres, spas, pools, and arenas.
  • All personal and wellness services including esthetics, manicure, pedicure, body waxing, make-up, body, nose and ear piercing, and tattoos, cosmetic skin and body treatments and massage are closed. 
  • Working from home is mandatory when physical presence is not required. 

Remaining Open:

  • Skating rinks and ski hills.
  • Hotels remain open, but pools and fitness centres are closed. Dining rooms are closed but room service is allowed.
  • Medical clinics, dentists, physical therapists, optometrists, acupuncture, childcare.
  • Professional services remain open by appointment only, including lawyers, accountants and photographers

More details are included below under Provincial Restrictions, or at: https://www.alberta.ca/enhanced-public-health-measures.aspx.

To help stop the spread in Banff, please also follow the items below:

  • The mandatory mask bylaw has expanded to cover more of the downtown area and all of Banff Avenue - masks must be worn outside. See map at https://banff.ca/COVIDmasks
  • You will need to keep a distance of two metres when you encounter other visitors. Please be ready to step to the side if need be to maintain distance.
  • Wash your hands thoroughly and regularly, and make use of hand sanitizer where available. 
  • Most importantly, if you’re feeling unwell, please stay home. 

If you are looking for more information on Covid updates in Banff please visit Town of Banff website

We highly recommend pre-booking tours, activities and rentals to both avoid disappointment and minimize in person contact. All attractions have a lower capacity than normal and therefore spaces sell out faster. Each activity / tour has its own cancellation policy so please check with us when booking.

All of the tours and activities you book with us all follow specific COVID guidelines to keep everyone safe.  We are constantly updating practices based off local, state/provincial and federal organizations recommendations and requirements.

In regard to our winter rental fleet, all equipment is well cleaned and sanitized before each use. We ask for contact details for tracing purposes and have limited capacity in our store to create space and room for social distancing. Our staff wear masks and have plexi barriers for performing transactions. We ask you respect our employee's space and also wear a mask while in our store. We also ask that you follow all of the Government of Alberta requirements during your visit.

 

Covid Updates

If you have any questions about COVID practices for specific tours and activities, please do not hesitate to contact our team. We will be happy to help ease any of your worries or concerns.

Contact – 403 762 4554 / [email protected]

We look forward to welcoming you to Banff and its surrounding areas.