Covid Updates
The safety of our team and guests is our top priority.

To help make your trip to Banff as safe and enjoyable as possible, please be aware of the following:

New Provincial Restrictions

  • All indoor social gatherings– public and private – are prohibited. Close contacts are limited to household members only.
    • People who live alone can have up to 2 close contacts, who are the same people for the duration of the restriction. If the close contacts do not live alone, visits cannot be held at their home.
    • Outdoor social gatherings are limited to a maximum of 10 people and people from different households must stay 2 metres apart at all time. 
  • Masks are mandatory in all indoor public spaces and workplaces and facilities outside the home, except when working alone in an office or a safely distanced cubicle or a barrier is in place, or in rental accommodations (hotel rooms). 
  • Effective April 9 at noon, in-person service is not permitted indoors for restaurants, pubs, bars and cafes. They can open for takeout, delivery or curbside pickup. Outdoor patios are allowed. 
  • Retail services are reduced to a customer capacity of 15% of fire code occupancy . This includes grocery stores, pet supply stores, pharmacies, clothing stores, gift shops, hardware stores, liquor and cannabis stores. People must shop only with the people you live with. 
  • Shopping mall overall capacity is limited to 15% including common areas and individual stores, and food courts are open for grab-and-go only.
  • Libraries must close.
  • Working from home is mandatory when physical presence is not required.
  • 1-to-1 fitness training is permitted. 
  • Out-of-town travel is discouraged at this time. 
    • Out-of-town visitors cannot stay in other people's homes while these restrictions are in place, regardless of where they are coming from.
  • Visit Alberta guidelines for most up-to-date information.

To help stop the spread in Banff, please see items below:

Banff Town Council added a number of measures through bylaw that came into effect Thursday (Dec. 3) at noon:

  • The mandatory mask bylaw has expanded to cover more of the downtown area and all of Banff Avenue - masks must be worn outside. Bandanas, scarves and neck tubes do not qualify as masks. See map at
    • This adds to the existing requirement for masks to be worn inside all publicly accessible buildings.
  • The Province of Alberta has authorized Banff Community Peace Officers to monitor and enforce the provincial public health orders. Town bylaw officers are assisting RCMP in patrolling and enforcing provincial orders.

  • You will need to keep a distance of two metres when you encounter other visitors. Please be ready to step to the side if need be to maintain distance.
  • Wash your hands thoroughly and regularly, and make use of hand sanitizer where available. 
  • Most importantly, if you’re feeling unwell, please stay home. 

If you are looking for more information on Covid updates in Banff please visit Town of Banff website

We highly recommend pre-booking tours, activities and rentals to both avoid disappointment and minimize in person contact. All attractions have a lower capacity than normal and therefore spaces sell out faster. Each activity / tour has its own cancellation policy so please check with us when booking.

All of the tours and activities you book with us all follow specific COVID guidelines to keep everyone safe.  We are constantly updating practices based off local, state/provincial and federal organizations recommendations and requirements.

In regard to our winter rental fleet, all equipment is well cleaned and sanitized before each use. We ask for contact details for tracing purposes and have limited capacity in our store to create space and room for social distancing. Our staff wear masks and have plexi barriers for performing transactions. We ask you respect our employee's space and also wear a mask while in our store. We also ask that you follow all of the Government of Alberta requirements during your visit.


Covid Updates

If you have any questions about COVID practices for specific tours and activities, please do not hesitate to contact our team. We will be happy to help ease any of your worries or concerns.

Contact – 403 762 4554 / [email protected]

We look forward to welcoming you to Banff and its surrounding areas.